Clear strategy. Strong security. IT that works for you.

Bluecoat IT was founded in 2020 — just before the COVID lockdown changed the way businesses work overnight. While others scrambled, we leaned in. With over two decades of IT experience behind us, we quickly carved out our niche: helping SMEs navigate this new digital-first world with confidence.

From the start, we realised something many businesses were missing — reliable, managed IT services that actually prioritise cybersecurity. Not just break-fix support or half-hearted check-ins, but structured, secure, and strategic IT built around each client’s goals, risks, and realities.

Today, we serve a growing base of small and mid-sized businesses across South Africa — delivering fast support, proactive protection, and clear guidance. Whether you’re just getting started or scaling fast, we’re here to ensure your technology works for you — not against you.

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OUR TEAM

Small but mighty. Your friendly IT rockstars.

Bluecoat IT is led by founder Ray Leslie, who brings over 20 years of hands-on IT experience — from enterprise environments to growing SMEs. Since launching in 2020, Ray has built the business around a simple promise: deliver great service, keep clients secure, and make IT feel easy.

Today, the team includes Chris, a skilled support engineer with over 15 years of experience helping businesses resolve IT issues quickly and efficiently. Together, we offer friendly, expert support with the depth to handle both day-to-day troubleshooting and high-level strategy.

Ray Leslie

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Chris Bell

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THE BLUECOAT IT TEAM

Small but mighty. Your friendly IT rockstars.

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We’ve walked in your shoes

As a small business ourselves, we know the demands you’re under. We understand what matters to you, because they matter to us.

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Fast, human support

No call centres. Real people who know your setup and jump in fast when something goes wrong, no scripts, just solutions.

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We’ve walked in your shoes

Our first priority is delivering the best for you and your team, even if it means less profit for us. Our clients seem to like it.

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We’ve walked in your shoes

We’re a polite, sociable team who think life’s better with laughter. We love knowing our clients. Go on, pop the kettle on.

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We’ve walked in your shoes

Whether your business has 100 staff with a complex network, or just you and a laptop, we’ll treat you with the same attention.

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We’ve walked in your shoes

Care is our superpower. We genuinely want to help you and see your business grow, it’s what drives us day and lets us rest.

Ray’s Story

One guy, two decades of experience, and a mission to fix broken IT

Ray has been immersed in technology for well over 20 years — long before hybrid work, ransomware, or cloud-first became the norm. But while the tools have changed, his motivation never has: helping people and solving problems.

After working across a wide range of industries and seeing how poorly most SMEs were being served, he launched bluecoat IT in 2020 — right before the world went remote overnight. With a focus on clear strategy, no-nonsense support, and security-first thinking, Ray set out to build the kind of IT company he always wished existed.

Today, bluecoat IT supports growing businesses across South Africa, combining personal service with deep technical know-how — and just the right amount of healthy obsession.

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Trusted IT Solutions Backed by Businesses Like Yours

Secure, reliable, and modern IT services that keep teams productive and businesses protected.

Exceptional Service!

Bluecoat IT is proof that service-with-a-smile and excellence still exist! Ray is amazing—response time is lightning fast and the result is spot-on. We’re truly glad we made the switch to bluecoat IT.

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Cape EAPrac

Google Review

Reliable Service!

Bluecoat IT adds great value to our business. They give input and solutions that align with our strategy and respect our limits, without ever compromising on the quality of service we expect and require.

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Chevaun Barthus

Google Review

Great Service!

I’ve never had better IT support than bluecoat IT’s. Since using them, our systems run seamlessly. They truly deliver excellent and reliable service—I’d highly recommend bluecoat IT to anyone!

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Adél Groenewald

Google Review