We don't do break-fix
Break-fix support waits for something to fail, then bills you to come and fix it. A managed service checks everything, every month, so things break far less often, and IT becomes a predictable cost instead of a surprise one.
- Nobody is watching, problems are found when they stop your team
- Downtime while you wait for a call-out, often at the worst time
- Patches, backups and security checked only when someone remembers
- No plan for next year, hardware dies and you panic-buy at retail
This month: R0. Next month: who knows.
- Monitoring catches issues early, many are fixed before you notice
- Most problems sorted remotely, fast, by people who know your setup
- Patches, backups and security updates handled on a schedule
- A clear roadmap and budget for the year ahead, no panic buying
One fixed monthly fee. No surprises.
Three levels of cover
Every plan starts with a conversation about how you work.Flex
01The fundamentals, handled: helpdesk, monitoring, patching and backup, with core security in place from day one.
Everything in Flex is included in Standard and Premium.
Standard
Most popularFully managed IT: everything in Flex plus Microsoft 365 management, layered security and regular check-ins.
The right fit for most growing businesses.
Premium
03Everything in Standard plus strategy: planning, budgeting and best-practice resilience for businesses where IT failure isn't an option.
Includes onsite support and advanced security.
Built on the same foundation
Specialist services that plug into your managed IT: one provider, one view of your technology, nothing falling between the cracks.
AI services
Copilot readiness, AI usage policies and hands-on training that help your team save time without putting company data at risk.
See our AI services
Microsoft 365
Setup, licensing and day-to-day care of email, Teams, SharePoint and OneDrive: working properly, secured and backed up.
Get more from Microsoft 365
Cyber security
Layered, sensible protection for your accounts, devices and data: built in from day one and quietly monitored, without scare tactics.
Review your security
UniFi networks
Business WiFi, firewall, CCTV and door access as one managed stack: designed, installed and looked after by us.
Explore the UniFi stackAdopt AI with guardrails, not guesswork
Tools like Microsoft Copilot and Claude can save your team real time. The risk is switching them on without rules or boundaries. We take you through four practical steps.
Before any AI tool goes live, we make sure it can only see the data it is meant to.
Assess
We look at how your team works, where AI can genuinely help and what data needs protecting.
Set the rules
A plain-English AI usage policy so everyone knows what is allowed and what stays confidential.
Deploy properly
Copilot and AI tools set up with the right licences, permissions and data boundaries from the start.
Keep it safe
Ongoing monitoring, and policy and settings updates as the tools and the rules change.
Your whole network,
one managed stack
We design, install and manage the full Ubiquiti UniFi stack for offices, warehouses and multi-site businesses, tied into Microsoft 365 and monitored from one dashboard.
Business WiFi
Reliable coverage that reaches every corner of your office or site.
Firewall and gateway
A properly configured barrier between your business and the internet.
UniFi Protect
Cameras and door stations with clear footage, viewable from anywhere.
UniFi Identity
One login for doors, WiFi and VPN, linked to Microsoft 365.
UniFi Identity ties it all together
One login for doors, WiFi and cameras, linked to Microsoft 365, so access ends the day someone leaves.
IT support you
don't have to chase
Plain English
Straight answers about what you need, what you don't and what it costs.
Security built in
Every setup follows a secure baseline from day one, not sold as an extra.
Proactive, not reactive
Monitoring and maintenance that catches most issues before they slow you down.
Local and personal
Based in Durbanville. You talk to people who know your setup, not a call centre.
AI usage policy template for SMEs
Plain-English rules for using AI at work: what is allowed, what stays confidential and how to use Copilot and Claude responsibly. An editable Word document, ready to adapt.
Tech for Humans
Tech doesn't have to be confusing. One short email a month with real-world advice you can actually use, written for humans, not IT people. No spam, no sales pitches, unsubscribe any time.
Your address is only used for the newsletter, in line with POPIA.